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When I look up the conference room in the Global Address List, it doesn't show up. So as I understood from our Sys Admin, the oab files are generated on one server, and rely on the file replication service on the global catalog servers (we have 2 of them) to copy the oab files to each of the servers.
However, if I delete my files (Offline Address Book) then I can see the new conference room in the Global Address List. The service was not started on one of the servers and therefore some users were getting old oab's while other users were getting fresh copies. if you're having this issue, make sure the file replication service is started. Chances are good that OAB generation is failing for some reason.
But how are the OAB files distributed to the Client Access Servers (CAS)?
To distribute the OAB to the configured CAS Servers the File Distribution service is used.
Most home and personal accounts do not use Microsoft Exchange. The Offline Address Book contains the properties of a user, such as e-mail addresses, that Microsoft Outlook requires in order to send an e-mail message and display information about the user.
By using the Offline Address Book, Outlook does not have to connect to Exchange in order to resolve names or open the records for each user.
This is my issue: We are using Exchange 2010 and Outlook 2007.
If Outlook is left running constantly in Cached Exchange Mode, it updates the Offline Address Book automatically about once a day, depending on Address Book updates on the server running Exchange.
Hi All, When I try to download the OAB in Outlook (2010) I get the above error code.
What I've tried: - We do have a proxy, but I've tried turning off the proxy in Internet Options in control panel (Windows 8.1 and Windows 7).
The default configuration for Exchange 2010 has the Address Book will update every 24 hours at 5am.
During this process all new email addresses are added to the Global Address List ready for when the clients next connect and refresh their copy of the address book.Is Outlook ignoring their OAB and getting a live copy of the GAL? If you have more than 1 Active Directory site, just the site you're experiencing issues in should do it. If you don't do this, it can take a substantial amount of time for the clients to update the OAB.